Set-up in 2000, the total company system is based on the quality principles.
Strategies and policies created in cooperation with the personnel, & customers.
Evaluation based on - both self-assessment and external evaluation
Continuous learning, innovation and improvement
Quality training for personnel to strengthen continuous quality development.
- Management
- Strategic planning
- Client orientation
- Knowledge and skills to analyze it
- Development of the staff
- Process management
- Results/accountability
- Effectiveness
Quality improvement is an on-going process which is based on the commitment of the whole staff to common values and goals of the organization.
The main tool of corporate improvement is an assessment-based quality management system. It defines the company's general operating strategies, guidelines, values and policies and also outlines the general decision-making principles at all levels.
- Strategic Levels
- Operational Levels
- Best Practices
- External Evaluators' Views
Quality is a competitive element of strategic importance to DRP. The organization's management addresses quality standards and targets in the normal business plans and is committed to continuous quality improvement. Quality policy and quality principles have been defined for the organization and the management ensures that these are understood at every level of the organization. |